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INITIATE RETURN

Start Your Return

Returning a shipment is easy. Just enter your tracking number, tell us the reason, and we'll send you a free return shipping label.

Simple Return Process

Follow these three easy steps to return your shipment.

1

Request

Submit your return request with your tracking number and reason for return.

2

Print Label

Download and print your free return shipping label — no cost to you.

3

Drop Off

Pack your item securely, attach the label, and drop it at any service point.

Initiate Your Return

Complete the form below to request a return and receive your free shipping label.

Get Your Return Label

Already submitted your return request? Generate your free return shipping label instantly.

  • Free return shipping — no cost to you
  • Valid for 30 days from request
  • Printable at home or at service point
  • Real-time tracking included

Returns Questions

Find answers to the most common questions about returns.

How long do I have to return an item?
You have up to 30 days from the date of delivery to initiate a return. Items must be in their original condition.
Is return shipping free?
Yes! We provide free return shipping labels for all returns initiated through our portal.
How long does it take to get my refund?
Once we receive and inspect the returned item, refunds are typically processed within 5-7 business days.
Can I return an item without a tracking number?
We strongly recommend using the tracking number to initiate the return. If you don't have it, please contact our customer service team for assistance.